Mobile Security

Ways Fulton Financial Protects You Online

  • Your accounts are protected by 128-bit encryption, just as they are when you use our Online Banking.
  • Your Mobile Banking session will automatically "time out" after several minutes of inactivity. You will be promted to re-enter your User ID and Password.
  • The secure User ID and Password that you use to access your Online Banking accounts remains the same when using your Mobile device.
  • Your Mobile device is registered and tied to your banking / online banking information on file with us so that no one else can use your credentials to gain access to your accounts - even if you lose your phone.
  • Our Mobile Banking app does not store your personal account information on your mobile devices, so your accounts are not exposed if your phone is lost or stolen.
  • Your full account number is never revealed on your mobile device - only the account nicknames you created or the last four digits of your account are visible.
  • Be sure to periodically change your mobile banking password for extra security.
  • Multi-factor authentication provides enhanced security with a six-digit code required when you login from an unknown device.

Update your mobile devices

  • Protect your mobile devices. Be sure to keep firewalls, anti-malware, and anti-virus protection up to date.
  • Make sure your operating system and security software are up to date.
  • Don't jailbreak or root your mobile device to work around limitations set by your carrier or device manufacturer. It will remove protections that defend against mobile threats.

Guard your personal information

  • Secure your phone or tablet by using a strong password or with Digital Locking - whether you trace a pattern or enter a PIN, this extra security measure might be enough to slow down a theif while you report your phone as missing.
  • Take advantage of Touch ID ™ (iPhone ®) or Fingerprint ID (Android™) to provide an additional layer of security by using biometric authentication.

Access your accounts from a secure location

  • Avoid using a public WiFi with a shared password or unsecured wireless access such as networks found in airports, hotels, and restaurants. They pose a security threat because someone can easily intercept or collect any personal information you transmit.

Think before you download

  • Utilize anti-malware protection for your phone, tablet, e-reader or any other device that has mobile access to the Internet. The software should have the ability to scan your device, identify and remove malware, and check applications before they are downloaded to your device.
  • Before you download an application (app) on your device, make sure you only use reputable sources like the App Store or Google Play ™. Review the privacy policy, what applications they request permission to access and understand what specific data the app can access. Also, it is a good practice to look at the developer's name, check the reviews and star ratings.

Be on the alert

  • Set up SMS or email alerts in Online Banking to notify you of unusually large transactions or unusual activity on your account.

Be careful when using QR codes

  • QR Codes (Quick Response Code) can direct your mobile device to a malicious site. Malicious QR codes with a permissive reader can put a computer's contents and user's privacy at risk. If you receive a QR code via email, be cautious.

If your phone is lost or stolen:

  • Contact the bank to report the case at
  • Change your Online Banking User ID and Password via My Settings.
  • Call your wireless carrier (or visit their website) to report the incident and suspend your mobile number.
  • Wipe (erase), or lock down your device-- Both Apple ® and Android ™ have tools available to Remotely disable your device.

Protect Yourself from Online Fraud

Online fraud occurs when someone poses as a legitimate company to obtain sensitive personal data and illegally conducts transactions on your existing accounts. Often called "phishing" or "spoofing," the most common methods of online fraud are fake email, web sites, pop-up windows, or any combination of these.


Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Touch ID is a trademark of Apple Inc. App Store is a service mark of Apple Inc. Android and Google Play are trademarks of Google Inc. Fulton Financial Corporation affiliate banks are not affiliated with Apple Inc. or Google Inc. Message and data rates may apply.